Shipping policy
Thank you for shopping with Along the Hudson!
We offer a combination of ready-to-ship items and made-to-order goods. Because of this, processing times may vary depending on the product.
Processing Times
- Ready-to-ship items typically sent out within 2–3 business days to allow time for packing and processing.
- Made-to-order items may take additional time to craft and prepare. Estimated processing times will be noted on each product page whenever possible.
We ship orders Monday through Friday. Orders placed on Saturday, Sunday, or any national holiday will be processed within the following 2–3 business days. You’ll receive a confirmation email with tracking information as soon as your order ships.
Shipping Rates & Delivery
- Shipping costs are calculated at checkout based on your location and the weight of your order.
- We currently only ship within the United States.
Multiple Items in One Order
If your order includes both ready-to-ship and made-to-order items, they may be shipped separately. We’ll keep you updated with tracking info for each package if applicable.
Lost, Damaged, or Stolen Packages
We are not responsible for any lost, damaged, or stolen packages. If an issue occurs, you may open a claim directly with the shipping service selected at checkout.
Questions?
We’re happy to help! Reach out to us anytime at orders@alongthehudson.com with questions about shipping, turnaround times, or your order.